释义 |
〔ombudsman〕A man who investigates complaints, reports findings, and mediates fair settlements, especially between aggrieved parties such as consumers or students and an institution, an organization, or a company.调查官,巡视员:一个调查抱怨和不满,报告调查结果和公平解决事端的人,尤指在互相怨恨的几方之间,如消费者或学生和一机构、组织或公司之间〔floorwalker〕An employee of a department store who supervises sales personnel and assists customers. Also called floor manager 巡视员:一种在百货公司监督售货人员并协助顾客的顾员 也作 floor manager |